Privacy Policy

Last Updated: November 5, 2025

Domain ("we," "us," or "our") operates domain.info and provides online learning services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

Account registration information (name, email address, password)
Profile information (biographical details, educational background, profile photo)
Payment and billing information
Course enrollment and progress data
Communications with us (emails, support requests, feedback)
User-generated content (discussion posts, assignments, reviews)

1.2 Information Collected Automatically

When you access our services, we automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Course activity and learning progress
Cookies and similar tracking technologies
Location data (general geographic location based on IP address)

1.3 Information from Third Parties

We may receive information about you from:

Social media platforms if you connect your account
Payment processors for transaction verification
Educational institutions or corporate partners
Analytics and marketing service providers

2. How We Use Your Information

We use the collected information for the following purposes:

Providing and maintaining our educational services
Processing registrations and managing your account
Delivering course content and tracking your progress
Processing payments and preventing fraud
Communicating with you about courses, updates, and announcements
Personalizing your learning experience and recommendations
Improving our platform and developing new features
Conducting research and analytics on platform usage
Ensuring security and preventing unauthorized access
Complying with legal obligations and enforcing our terms
Sending marketing communications (with your consent)

3. Sharing Your Information

We may share your information with:

3.1 Service Providers

Third-party vendors who perform services on our behalf, including:

Cloud hosting and storage providers
Payment processing companies
Email delivery services
Analytics and marketing platforms
Customer support tools

3.2 Educational Partners

We may share information with institutions or organizations sponsoring your enrollment or providing accreditation.

3.3 Instructors and Course Creators

Course enrollment, progress, and performance data may be shared with instructors for educational purposes.

3.4 Other Learners

Your profile information and user-generated content may be visible to other users within the platform.

3.5 Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.6 Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights and safety.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Remember your preferences and settings
Authenticate your login sessions
Analyze platform usage and performance
Deliver targeted advertising
Measure marketing campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

5. Data Retention

We retain your personal information for as long as:

Your account remains active
Necessary to provide services to you
Required to comply with legal obligations
Needed to resolve disputes and enforce agreements

When no longer needed, we will securely delete or anonymize your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection practices
Incident response and breach notification procedures

However, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

Request access to your personal information and receive a copy in a portable format.

7.2 Correction

Update or correct inaccurate or incomplete information.

7.3 Deletion

Request deletion of your personal information, subject to legal retention requirements.

7.4 Objection and Restriction

Object to or restrict certain processing of your information.

7.5 Withdraw Consent

Withdraw consent for processing based on consent at any time.

7.6 Marketing Communications

Opt out of marketing emails by clicking the unsubscribe link or adjusting your account settings.

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will promptly delete it. Parents or guardians who believe we may have collected information from a child should contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection wherever it is processed.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Domain
4678 E River East Side Rd
New Glasgow, NS B2H 5C5
Canada

Email: [email protected]
Phone: +14165653354

13. Additional Information for Specific Regions

13.1 European Economic Area (EEA) Users

If you are located in the EEA, the legal basis for processing your information includes:

Performance of contract (providing educational services)
Legitimate interests (improving services, security)
Consent (marketing communications, optional features)
Legal obligations (compliance with applicable laws)

You have the right to lodge a complaint with your local data protection authority.

13.2 California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt out of sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

14. Data Processing Activities

Category	Purpose	Legal Basis	Retention Period
Account Data	User authentication and account management	Contract performance	Duration of account plus 2 years
Learning Data	Course delivery and progress tracking	Contract performance	Duration of enrollment plus 5 years
Payment Data	Transaction processing	Contract performance, legal obligation	7 years for financial records
Usage Analytics	Platform improvement and optimization	Legitimate interest	2 years
Marketing Data	Promotional communications	Consent	Until consent withdrawn

15. Automated Decision-Making

We may use automated systems to:

Recommend courses based on your interests and history
Personalize content delivery and learning paths
Detect and prevent fraudulent activities
Assess eligibility for certain programs or features

You have the right to request human review of automated decisions that significantly affect you.

16. Consent and Withdrawal

By creating an account and using our services, you consent to the collection and processing of your information as described in this Privacy Policy. You may withdraw consent at any time by:

Adjusting your account privacy settings
Unsubscribing from communications
Contacting us to request deletion
Closing your account

Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.